Is it just me – or is it becoming more difficult to communicate through written means? I don’t have any issues with writing….but I seem to find others having difficulty understanding.
There could be so many reasons for that, and I appreciate that if somebody finds reading challenging, then a lengthy email might dismay them.
But recently, I have found repeated occasions when somebody has either misread, misunderstood or reacted badly. I sent a very polite and warm email to somebody who worked for a different company asking them to provide some information we needed. The reaction I received was slightly frightening. Maybe that person was just having a bad day.
I guess the challenge for me is that the reading and writing are my preferred method of communicating. I find it easier to make sure the information I convey is accurate. Likewise, I find it much easier to read as a means to learning. Sometimes, when people say something to me, it does not make any sense. If I can read it…I can compensate for any language difficulties.
Times have changed. Half of internal communications seem to be made up of emojis and gifs. I think there is a lot less effort put into written forms of communication – and although there may be some valid reasons for that change – I am actually finding it quite challenging.